Position: Production Support Engineer
Experience: 3+ Years
Industry: BFSI / Capital Markets / NBFC
Location: Chennai
Immediate to max 15 Days Joiners
We are looking for a Production Support Engineer with experience in supporting business-critical applications in the BFSI, Capital Markets, or NBFC domain.
The candidate should have hands-on experience in Linux/Unix environments and Shell Scripting and be comfortable handling production issues, monitoring applications, troubleshooting, and coordinating with technical teams.
Key Responsibilities
- Provide L1/L2 Production Support for critical applications.
- Monitor applications, servers, jobs, and batch processes.
- Troubleshoot and resolve production issues and incidents.
- Work on Linux/Unix systems for application monitoring and troubleshooting.
- Write and execute Shell Scripts for automation, monitoring, and routine activities.
- Analyze application logs and identify the root cause of issues.
- Perform incident management and ensure timely resolution of production issues.
- Coordinate with Development, Database, Infrastructure, and other technical teams.
- Support deployments, releases, and post-release monitoring.
- Prepare incident reports and maintain production support documentation.
- Work in rotational shifts or on-call support, if required.
Required Skills
- Production/Application Support experience.
- Strong hands-on experience with Linux / Unix.
- Good knowledge of Shell Scripting.
- Application monitoring and troubleshooting.
- Log analysis and issue resolution.
- Basic knowledge of SQL/Database.
- Incident and problem management.
- Valuable communication and coordination skills.
- Experience in BFSI / Capital Markets / NBFC is preferred.
Interested candidate can share their Updated CV with
[email protected]
📌 Production Support Specialist (Chennai)
🏢 eAspire Technolabs
📍 Chennai