09 Sep
|
orbiTouch HR (orbiTouch outsourcing
|
Mumbai
09 Sep
orbiTouch HR (orbiTouch outsourcing
Mumbai
Job Description
Urgent hiring for International Sales Executive
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Profile : International Sales Executive
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CTC: 8-10 LPA ( Depends on Interview )
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Experience : At least 1 year in International Sales.
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Shift timing: US/UK shift (9:00 pm to 6:30 am)
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Location: Chakala, Andheri (E), Mumbai
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Job Summary
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You will act as the primary point of contact for assigned international clients. Operating with a trust-first mindset, you will build deep, consultative relationships that convert new clients into long-term, high-value partners without overpromising or overselling. If you excel at portfolio management, understand performance marketing metrics, and thrive in international client communications, this role is for you.
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Key Responsibilities
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New Client Onboarding: Onboard current international clients within 24 hours of sign-up, conducting discovery calls to understand creator goals, set realistic expectations, and align on deliverables.
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Active Account Management & Upselling: Proactively share campaign performance updates, address client escalations end-to-end, and identify consultative cross-sell and upgrade opportunities.
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Dormant Client Re-engagement: Maintain an active pipeline of inactive accounts, diagnose root causes of churn, and execute personalized outreach (email, WhatsApp, call) to re-engage dormant clients.
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Commercial & Platform Alignment:
Cross-verify specific client campaign requirements against actual ad delivery capabilities before committing to custom plans.
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CRM & Pipeline Discipline: Log every client interaction in Zoho CRM within 24 hours, tag accounts accurately by lifecycle stage, and submit weekly portfolio health summaries to leadership.
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Who You Are?
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The Mindset: A proactive, trust-first sales and client success professional who frames
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long-term success through client retention and strategic growth rather than just transactional sign-ups.
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International Communication: Excellent verbal and written English skills—clear, professional, articulate, and confident when dealing with global creators and brands.
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Domain & Platform Literacy: Good understanding of YouTube growth metrics (views, subscriber growth, CTR, CPM) and a conceptual grasp of Google Ads and Demand Gen video campaigns.
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CRM & Process Discipline: Hands-on experience with CRM tools (Zoho CRM preferred, or HubSpot/Salesforce) and the discipline to manage a portfolio of 40–60 accounts without letting follow-ups slip through the cracks.
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Proven Track Record: Experience managing an independent international portfolio, with concrete examples of de-escalating tough client issues, driving account upsells, and executing churn recovery strategies.
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📌 International Sales Executive (Mumbai)
🏢 orbiTouch HR (orbiTouch outsourcing
📍 Mumbai