Associate Manager - GGG Admissions Assessment Hub

The Role

To lead, manage, and develop the Admissions & Assessment function within the Hub, ensuring operational excellence in application processing and suitability assessments, while driving team performance, continuous improvement, and full regulatory alignment across GGGS brand.

Responsibilities

• Admissions Operations

• Lead and manage the end-to-end admissions process within the Hub, ensuring accuracy, timeliness, and regulatory compliance across all applications.
• Allocate workload across the team and monitor SLA adherence to maintain consistent processing standards.
• Oversee application review and document verification processes, ensuring robust compliance checks and data integrity within admissions systems (CRM/LMS).
• Approve conditional and confirmed enrolment offers in line with established admissions criteria and regulatory requirements.
• Act as the primary escalation point for complex or high-risk learner cases, ensuring appropriate resolution and stakeholder alignment.
• Conduct regular quality reviews to ensure consistency, accuracy, and full adherence to admissions policies and internal guidelines.

• Suitability Assessment & Interview Support

• Lead and standardise structured suitability assessments within the Hub, ensuring fairness, consistency, and regulatory alignment.
• Conduct and oversee suitability interviews to evaluate student motivation, programme fit, academic readiness, and language proficiency.
• Review and approve assessment outcomes completed by team members, ensuring quality and defensible decision-making.




• Ensure accurate documentation of assessment results within admissions systems, maintaining audit readiness.
• Manage assessment workflows and scheduling to ensure timely completion in line with agreed SLAs.

Key Result Areas

• Timely and accurate processing of learner applications in line with agreed SLAs.
• High-quality, compliant admissions decisions supported by robust document verification and assessment standards.
• Consistent and fair suitability assessments across all GGGS brands within the Hub.
• Accurate system documentation and full adherence to admissions policies and regulatory requirements.

Essential Personal Skills

• Excellent written and spoken communication skills.
• Strong attention to detail with the ability to manage multiple priorities.
• Ability to balance hands-on execution with team leadership responsibilities.
• Proficient in Microsoft Office, Teams, CRM/LMS, and admissions platforms.
• Strong interpersonal and cross-functional communication skills.
• Self-motivated, adaptable, and committed to continuous improvement.

Qualifications & Experience

• Bachelor’s degree required; graduate degree preferred (especially in education, business, or related fields).
• 8–15 years’ experience in EdTech admissions, learner onboarding, or academic operations.
• Experience conducting structured assessments or eligibility evaluations required.
• Prior experience mentoring or leading a small team desirable.
• Robust understanding of digital admissions workflows and regulatory frameworks.

Location: Delhi

📌 Associate Manager - GGG Admissions Assessment Hub (Gurugram)
🏢 GEI
📍 Gurugram