Job Description

Job Purpose

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- Provide remote technical sales, service, and support for customers across India.
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- Support customers by identifying technical requirements, recommending suitable solutions, and ensuring high-quality service.
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- Contribute to business growth through proactive customer engagement and technical expertise.
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Key Responsibilities

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- Provide remote technical sales and support through active outbound calls across India.
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- Understand customer requirements and recommend appropriate products and solutions.
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- Assist customers with technical queries, troubleshooting, and application support.
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- Conduct regular follow-ups to strengthen customer relationships and identify new opportunities.
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- Visit customer sites occasionally for technical discussions, negotiations, and on-site support.
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- Stay updated with newly introduced products, technologies, and industry developments.
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- Collaborate with internal teams to ensure timely and effective customer support.
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- Maintain accurate records of customer interactions and support activities.
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Qualifications & Skills

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- Diploma or bachelor's degree in electrical, Instrumentation, Electronics, or a related Engineering discipline.
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- Minimum 5 years of experience in Electrical, Instrumentation, or Electronic Maintenance.
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- Strong technical understanding of industrial equipment, automation, and maintenance practices.
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- Good communication and interpersonal skills with the ability to engage customers effectively.
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- Ability to understand technical applications and provide practical solutions remotely via telephone.
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- Willingness to learn new products, technologies, and provide ongoing technical support.
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- Willingness to travel occasionally for customer meetings, negotiations, and site support.
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- Self-motivated, customer-focused, and capable of working independently in a remote support setting.
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Head Office: ifm electronic India Pvt. Ltd., WH Towers, Shinde Nagar, Bavdhan, Pune – 411021.

📌 Telesales - Sales Engineer (Bhativade)
🏢 ifm
📍 Bhativade