Job Description

Experience: –1-2 Year (Freshers welcome)

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Reporting To: Backend Team Lead

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Job Summary:

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We are looking for an enthusiastic and detail-oriented Backend Support Executive to join our team as a fresher. The ideal candidate is a recent graduate with a strong foundation in programming and database concepts, eager to learn backend technologies, troubleshoot application issues, and support the smooth functioning of our software systems across BFSI, payments, and manufacturing domains.

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Key Responsibilities:

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- Assist in monitoring, maintaining, and troubleshooting backend applications and APIs.
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- Assist in troubleshooting first-level user authentication, authorization, SSO, and access provisioning issues across systems.
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- Support the development team in debugging issues, analyzing logs, and identifying root causes.
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- Perform basic database queries and assist with data validation and reporting.
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- Coordinate with QA and development teams to reproduce, log, and track bug fixes.
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- Respond to and resolve first-level backend support tickets within defined SLAs.
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- Document recurring issues, resolutions, and standard operating procedures.
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- Assist in testing APIs using tools such as Postman.
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- Learn and support deployment and version control processes using Git.
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- Collaborate with senior engineers to gradually take up basic backend development tasks.
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Required Skills and Qualifications:

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Languages:

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- Basic knowledge of Java, Python etc
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Frameworks (Good to Know):

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- Spring Boot, Laravel, or Node.js (academic/project exposure acceptable)
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Databases:

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- Basic SQL (MySQL/PostgreSQL); familiarity with Firestore or Firebase is a plus
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Tools & Concepts:

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- Git/GitHub, Postman, REST APIs, basic understanding of CI/CD
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IT Security:

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- Basic understanding of centralized authentication, authorization, and Identity & Access Management (IAM) concepts (e.g., SSO, SAML, LDAP, and IdP integrations like Microsoft Entra ID/Azure AD).
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Education:

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- BE/BTech/BCA/MCA in Computer Science, IT, or a related field
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Preferred Skills and Qualifications:

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- Strong analytical and problem-solving skills
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- Familiarity with centralized Identity & Access Management (IAM) and authentication protocols (SSO, SAML 2.0, OAuth 2.0 / OIDC, LDAP).
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- Conceptual understanding of Identity Providers (IdP) such as Microsoft Entra ID (Azure AD), Okta, or Keycloak is a solid plus.
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- Basic understanding of user provisioning, role-based access control (RBAC), and session management.
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- Good communication skills and willingness to work in a fast-paced startup environment
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- Any academic project or internship involving backend development or APIs
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- Basic understanding of cloud platforms (AWS/GCP/Azure) is a plus
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📌 Support Engineer (Mumbai)
🏢 Talent Corner HR Services
📍 Mumbai