POSITION SUMMARY

Ensure staff is working together as a team to ensure optimum service and that
guest needs are met. Complete opening and closing duties as necessary, including
setting up necessary supplies and tools, cleaning all equipment and areas,
locking doors, etc. Maintain cleanliness of work areas throughout the day,
practicing clean-as-you-go procedures. Monitor dining rooms for seating
availability, service, safety, and well-being of guests. Complete work orders
for maintenance repairs and submit to appropriate department or contact directly
for urgent repairs. Report any employee, guest, and/or vendor incidents and
accidents to management and Loss Prevention at the time of the incident and/or
accident. Communicate information to manager/supervisor by documenting pertinent
information in appropriate department.

Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role model.
Follow all company and safety and security policies and procedures; report
accidents, injuries,



and unsafe work conditions to manager; and complete safety
training and certifications. Ensure uniform and personal appearance are clean
and skilled, maintain confidentiality of proprietary information, and
protect company assets. Welcome and acknowledge all guests according to company
standards, anticipate and address guests’ service needs, assist individuals with
disabilities, and thank guests with genuine appreciation. Speak with others
using clear and professional language. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Ensure adherence to
quality expectations and standards. Read and visually verify information in a
variety of formats (e.g., small print). Visually inspect tools, equipment, or
machines (e.g., to identify defects). Stand, sit, or walk for an extended per

📌 Team Lead-Food (India)
🏢 Marriott
📍 India