Job DescriptionRole Summary
nWe are seeking an experienced and strategic Head of Finance & Accounting (F&A;) Practice to lead and expand our global F&A; services. This senior leadership role is responsible for end-to-end service delivery, client relationship management, P&L; ownership, people development, and digital
ntransformation across the F&A; portfolio. The ideal candidate will have deep domain expertise in
nProcure to Pay (P2P), Accounts Payable (AP), Accounts Receivable (AR), Record to Report (R2R) and
nOrder to Cash (O2C) processes, with a solid focus on performance, profitability, and innovation.
nKey Responsibilities:
nService Delivery & Operations
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- Lead and ensure flawless delivery of F&A; services across clients, meeting all contractual SLAsn
- and KPIs.n
- Oversee and drive excellence in key processes:n

na. Procure to Pay (P2P) – requisitioning, procurement, vendor onboarding, invoice
nhandling, payments
nb. Accounts Payable (AP) – invoice processing, exception handling, vendor management
nc. Accounts Receivable (AR) – billing, collections,



dispute resolution, cash application
nd. Record to Report (R2R) – journal entries, reconciliations, month-end close, financial reporting.
ne. Order to Cash (O2C) – order entry, credit checks, invoicing, collections, dispute resolution
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- Leverage shared services and global delivery centers to drive efficiency and scalability.n
- Drive automation and digitization to enhance process throughput, accuracy, and turnaroundn
- times.n

nClient Relationship & Growth
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- Act as the strategic partner and advisor to clients, ensuring high satisfaction and trust.n
- Own and improve the Net Promoter Score (NPS) across the F&A; client base.n
- Partner with business development, pre-sales, and solutioning teams to support pursuits and grow accounts through upselling and cross-selling.n

nP&L; and Business Management
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- Full ownership of P&L; for the F&A; practice, ensuring revenue growt

📌 AVP F&A Operations (Vasanthanagar)
🏢 Digitide
📍 Vasanthanagar