What you will be responsible for
Own assigned initiatives, managing scope, timelines, dependencies, risks, and issues through delivery
Track advantages realization and delivery outcomes across the product portfolio, ensuring initiatives deliver measurable business value and support operational efficiency objectives
Leverage deep understanding of Agency Lending / Securities Borrowing and Lending (SBL) Collateral Management across multiple asset classes
Partner with Risk to proactively manage processing risk and embed appropriate controls
Collaborate with Technology, Operations, and Risk teams to ensure aligned and effective product delivery
Define business problems and design solutions through detailed process mapping and analysis using tools such as DrawIO
Assess end‑to‑end processes to reduce manual touchpoints, eliminate bottlenecks, and strengthen controls
Establish close connections with business partners to assess process and system enhancement opportunities and understand business requirements.
Elicit, analyze, and document business requirements,



ensuring alignment with stakeholder needs
Define, measure, and track KPIs and KRIs across key milestones
Manage project plans and milestone delivery to ensure deadlines are clearly defined and met
Coordinate activities across multiple initiatives and stakeholder groups
Identify, escalate, and resolve risks and issues, driving timely decision‑making and progress to resolution
Act as a liaison across workstreams to drive alignment on plans, status, and risk reporting
Oversee User Acceptance Testing (UAT) to confirm solutions meet business requirements and support successful releases
Support strategic initiatives, technology enhancements, and ad hoc requests
Promote knowledge sharing and best practice adoption across the Operations user base
Establish forums for ongoing engagement with stakeholders, acting as the point of contact for product related questions and ongoing collaboration
Communicate program and project status

📌 Product Owner (Bengaluru)
🏢 Mphasis
📍 Bengaluru