Account Executive (Bengaluru)

Account Executive (Bengaluru)

09 Sep
|
Booking.Com
|
Bengaluru

09 Sep

Booking.Com

Bengaluru

About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Key Job Responsibilities and Duties:

Pro-active communication with partners in the region by telephone and by internal messaging to assist with the development of Booking.com’s business.
Responsible for a portfolio of partners, the first point of contact, answering questions and following up when needed.
Responsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer our customers the best availability and competitive pricing) at property level.
Be knowledgeable on Booking.com’s products so that their benefits and usage can be explained to Partners.




Identify opportunities for partners that will help improve Booking.com’s business by using its internal segmentation to prioritise.
Identify new potential partner leads and pass these leads on for further follow up.
Responsible for taking Customer Service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customer.
Support the organization of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolio.

Communications with Key Stakeholders:

Accommodation partners
Account Managers

Years of relevant Job Knowledge:

Broad Job Knowledge (1 - 3 years)

Qualifications & Skills:

Solution oriented and results driven
Solid work ethic; self-directed and resourceful
Proactive, flexible and capable of working independently as well as

📌 Account Executive (Bengaluru)
🏢 Booking.Com
📍 Bengaluru

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