Job Title: Freight Dispatcher
Job Type: Full-time
Department: US Logistics
Shift: 6:30 PM to 3:30 AM
Location: Noida, Sector 2

Job Overview
We are seeking an experienced and detail-oriented Freight Dispatcher to manage, coordinate, and optimize our day-to- day freight operations. In this role, you will act as the primary liaison between drivers, clients, shipping locations, and brokers to ensure safe, timely, and cost-effective transportation of goods. The ideal candidate thrives in a quick-paced environment, excels at problem-solving under pressure, and possesses strong negotiation and communication skills.

Key Responsibilities
Scheduling & Route Planning: Assign shipments, plan optimal delivery routes, and schedule driver pickup/delivery appointments to maximize fleet efficiency and minimize empty miles.
Dispatch & Fleet Monitoring: Serve as the central point of contact for drivers en route. Monitor real-time GPS tracking and update shipment status in the Transportation Management System (TMS).
Rate Negotiation & Load Sourcing:



Source available loads through load boards or direct clients, and negotiate competitive freight rates with brokers and carriers.
Issue Resolution: Proactively manage delay notifications, weather disruptions, breakdown assistance, and delivery conflicts to maintain high service levels.
Compliance & Safety: Ensure drivers adhere to Hours of Service (HOS), Department of Transportation (DOT) regulations, and FMCSA safety standards.
Documentation & Billing: Review and track essential paperwork, including Bills of Lading (BOL), Rate Confirmations, Proof of Delivery (POD), and fuel/expense receipts.
Customer Communication: Provide clients with timely delivery updates, track-and-trace information, and handle rate/order inquiries professionally.
Qualifications & Requirements
Education: High school diploma or equivalent (Associate’s or Bachelor’s degree in Logistics, Supply Chain, or
Business Administration preferred).
Experience: 1–3+ years of expe

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