Area(s) of responsibility
1CTI (Computer Telephony Integration)2Experience Required – 8 to 103Should possess knowledge of IVR and Avaya PBX.4CTI Integration with Cisco CTI Server, ICM , Noble Dialers and Verint Recording.5Knowledge of Core JAVA and Applet is a must.6Experience in Call Center related application development.7Understand business requirements8Develop Technical Specification / Design9Coding and Unit Testing10System Testing supportSkills with M/O flag are part of Specialization




Programming/Software Development -PL3 (Functional)Estimation & Scheduling -PL1 (Functional)Team Management -PL1 (Functional)Software Design -PL2 (Functional)Software Configuration -PL3 (Functional)Quality Assurance -PL1 (Functional)Help the tribe -PL2 (Behavioural)Stakeholder Relationship Management -PL1 (Functional)Requirements Definition And Management -PL1 (Functional)Think Holistically -PL2 (Behavioural)Knowledge Management -PL2 (Functional)Win the Customer -PL2 (Behavioural)One Birlasoft -PL2 (Behavioural)Results Matter -PL2 (Behavioural)Get Future Ready -PL2 (Behavioural)Test Execution -PL2 (Functional)REST API's - PL3 (Mandatory)Microservices - PL3 (Mandatory)JavaScript - PL3 (Mandatory)GoLang - PL2 (Optional)Node JS - PL2 (Optional)Ruby - PL2 (Optional)HTML 5.0 - PL2 (Optional)PHP - PL2 (Optional)MySQL - PL3 (Mandatory)

📌 Technical Specialist-App Development (Hyderabad)
🏢 Birlasoft
📍 Hyderabad