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The PMO Business Partner acts as a centralized governance and resource coordination function, ensuring operational efficiency, compliance, and accurate forecasting.
Core Responsibilities:
Governance Audits: Review project documentation for compliance with PMO frameworks and track corrective actions.
Data Integrity: Ensure project owners are maintaining OpenAir data accuracy (go-live dates, RAG status, resource bookings).
RAG Reviews: Track actions and support the Customer solutions manager. Ensure action ownership and closure.
New Project Intake: Review current orders, support the Customer solutions manager to allocate project owners, and support onboarding through weekly calls with PM managers.
Forecasting Support: Provide accurate data and reports for business forecasting and work with the project owner to ensure projects are booked correctly or forecast.
Partner Coordination: Monitor partner bookings, ensure backlog progress, and maintain weekly alignment calls.
CSAT & Escalation Monitoring:



Provide administrative support for CSAT tracking and escalation processes (not responsible for managing escalations).
Backlog Management: Track backlog status, ensure bookings, and close actions in collaboration with PM managers.
Data Insights & Reporting: Deliver weekly and monthly reports on utilisation, backlog, and governance compliance.
LI-MP1
What You Will Do
Governance & Compliance: Conduct monthly audits, RAG reviews, and ensure PMO process adherence.
Forecast Accuracy: Deliver actionable utilisation and backlog data for forecast calls and budget alignment.
Partner Delivery Enablement: Coordinate partner bookings and readiness across departments.
Project Allocation Efficiency: Act as first point of contact for new projects; resolve resource conflicts proactively.
Administrative Support: Reduce PM and consultant burden by managing bookings, tracking actions, and maintaining toolkits if appropriate.
CSAT Monitoring: Analyse feedback trends and escalate issu

📌 Project Management Office Business Partner (India)
🏢 oneadvanced
📍 India