Ideal Candidate Profile
* 8+ years of total experience with 4+ years in sales enablement, revenue
enablement, sales excellence, or sales effectiveness roles
* B2B services background — IT services, consulting, technology services,
BPM/BPS, or SaaS — supporting complex, long-cycle enterprise sales
* Experience enabling enterprise sellers and account teams selling to Fortune
500 clients
* Proven design and delivery of sales onboarding and learning programs at scale
* Understanding of Data, Analytics, and AI services — enough to make enablement
content credible with sellers and clients
* Comfortable operating in a matrixed, global, fast-moving growth organization
RESPONSIBILITIES
Key Responsibilities
* Seller Onboarding & Ramp: Design and run the global recent-seller onboarding and
30/60/90-day ramp program; own time-to-first-deal and time-to-productivity
outcomes.
* Capability Development: Build role-based learning paths for hunters, farmers,
and solution sellers across EXL's Data & AI, Digital Operations, and industry
offerings; deliver continuous certification and work closing with Capability
Development team.
* Training Governance: Own the enablement calendar, curriculum architecture,
LMS governance, completion tracking, and quality standards across
geographies.
* Sales Playbooks: Develop and maintain offering-level and industry-level
playbooks — qualification frameworks, discovery guides, objection handling,
and competitive positioning.
* Sales Process Optimization: Partner with Sales Operations to streamline
stages, exit criteria, and deal hygiene; embed enablement into the CRM
workflow rather than around it.
* AI & GenAI Seller Enablement: Drive adoption of AI copilots and GenAI tools
across the sales lifecycle — prospecting, research, proposal drafting,
meeting preparation — including prompt libraries, use-case playbooks, and
adoption analytics.
* Competitive & Market Intelligence Enablement: Convert market intelligence and
competitor research into seller-read
📌 Senior Manager (India)
🏢 EXL
📍 India