CountHQ is a rapid-growing outsourcing company that works with leading Australian

Accounting firms/CPA firms, Businesses and Financial advisors.

Key Responsibilities:
Client Onboarding & Handover
Lead the onboarding process for new clients, ensuring a seamless transition and thorough handover to the team.
Client Relationship Management
Develop and maintain strong relationships with clients, ensuring satisfaction and addressing any concerns promptly.
Team Leadership & Development
Provide regular feedback and guidance to team members, fostering a culture of continuous improvement.
Motivate and mentor the team, enhancing their capabilities and performance.
Operational Oversight
Manage day-to-day accounting operations, ensuring accuracy and compliance with Australian accounting standards.
Software Proficiency
Utilize popular accounting software, including Xero, MYOB, NetSuite, and QuickBooks Online, to manage client accounts and reporting.
Issue Resolution
Address and resolve client queries and issues efficiently, ensuring minimal disruption to services.




Compliance & Procedures
Adhere to ISO policies and procedures, maintaining high standards of quality and compliance.

Requirements

Experience:

Minimum of 4 years in Australian accounting, with at least 2 years in a team leadership role within a KPO setting.

Client Interaction

Proven experience in handling voice calls and correspondence with foreign clients.

Educational Qualifications

Bachelor’s or Master’s degree in Accounting, CA/CS/ACCA (Inter/Qualified).

Technical Skills

Proficiency in accounting software such as Xero, MYOB, NetSuite, and QuickBooks Online.

Communication Skills

Excellent verbal and written English communication skills.

Leadership Abilities

Strong people management skills with the ability to lead and grow a team independently.

Benefits:
5 Days Working
Family Medical Insurance
Attractive Salary
Energetic Work Culture
Timings: 07:30AM to 04:30PM

📌 Team Lead Ahmedabad
🏢 Recognized
📍 Ahmedabad