To supervise and coordinate the day-to-day dispatch activities, ensuring accurate, timely, and protected dispatch of materials/products to customers while maintaining proper documentation and inventory records.
Key Responsibilities
Supervise daily dispatch operations and allocate work to dispatch staff.
Plan and coordinate vehicle loading and dispatch schedules.
Ensure correct quantity, quality, packaging, and labeling before dispatch.
Verify invoices, delivery challans, e-way bills, transport documents, and other dispatch-related documents.
Coordinate with Sales, Warehouse, Production, Accounts, and Transporters for smooth dispatch operations.
Ensure timely loading and delivery of materials as per customer requirements.
Monitor vehicle availability, loading status, and dispatch schedules.
Maintain proper records of dispatched materials and returned/damaged goods.
Ensure compliance with company safety procedures during loading and unloading.
Resolve dispatch-related issues and coordinate with concerned departments for timely solutions.
Monitor transporter performance and maintain proper communication with drivers/transporters.
Prepare daily/weekly dispatch reports and share them with management.
Ensure proper housekeeping and discipline in the dispatch area.
Train and guide dispatch team members to improve efficiency and accuracy.
Required Skills & Qualifications
Graduate / Diploma in Logistics, Supply Chain, or relevant field.
2–5 years of experience in dispatch, warehouse, logistics, or similar operations.
Good knowledge of dispatch documentation and logistics processes.
Basic knowledge of MS Excel and ERP/software systems.
Valuable communication, coordination, and problem-solving skills.
Ability to manage a team and work under pressure.
Solid attention to accuracy and timely execution.