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Identify and develop current business prospects for Ocean Freight, Air Freight, and Logistics services.
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Build and maintain a strong sales pipeline across priority trade lanes.
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Conduct market mapping and competitor analysis within the China market.
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Achieve assigned sales and GP targets.
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Key Account Management
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Manage and grow relationships with existing customers.
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Conduct regular customer visits and business reviews.
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Cross-sell and upsell value-added services.
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Ensure high customer retention and satisfaction.
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RFQ & Pricing Coordination
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Handle RFQs in coordination with pricing and product teams.
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Prepare competitive quotations and commercial proposals.
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Negotiate rates, contracts, and service terms with customers.
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Monitor market freight trends and adjust strategy accordingly.
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Market & Trade Lane Focus
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Develop business on key China trade lanes
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Work closely with overseas offices and network partners.
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Support agency and liner relationships where relevant.
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Internal Coordination
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Work closely with operations, customer service, and finance teams for smooth shipment execution.
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Support issue resolution and escalation management.
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Ensure SOP adherence for key accounts.
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Experience Required:
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5–8 years of experience in Freight Forwarding / Logistics
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Minimum 4–5 years in Business Development / Sales / Key Account Management
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Robust exposure to international trade lanes (preferably China market) and pricing
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Qualification Required:
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Graduate (Mandatory – any discipline)
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MBA / Postgraduate in Sales, Marketing, Supply Chain, or International Business (preferred but not mandatory)