Prevents reputational losses & financial losses to company by internal/external entities indulging in fraudulent practices. Ensures optimum productivity through trigger-based intimation.
Handling escalations and updating internal customer on claims assigned for investigation.
Assist claims and legal team in identification & eradication of frauds.
Responsible for filing police complaints & leading evidence.
Updates referral triggers to maximize fraud eradication.
Reduces loss ratio by increasing success ratios.
Develops recent techniques for investigation (forensic / biometric).
Implementation of strategic projects.

What you’ll do:
Visit to Police stations for Police complaints on weekly basis. Visit to Insured / Driver / Claimant location with vendor for verification on weekly basis.
Carries out fraud analytics to identify fraud prone areas and provides MIS on monthly basis.
Provide updates/solutions on escalations within 24 hours.
Provide detailed feedback on open cases for investigation to internal customers on weekly basis.

📌 Manager Risk And Loss Mitigation Bhandup West
🏢 HDFC ERGO General Insurance
📍 Bhandup West