Job Responsibilities
Manage day-to-day café operations during the assigned shift.
Supervise and coordinate café staff, including Baristas and Team Members.
Ensure smooth customer service and resolve customer concerns professionally.
Monitor food and beverage quality, hygiene and presentation.
Handle POS billing, cash management and daily shift closing procedures.
Monitor inventory, stock levels and minimize wastage.
Ensure compliance with company SOPs, safety and hygiene standards.
Allocate tasks and manage staff attendance during the shift.
Achieve daily sales and operational targets.
Coordinate with the Store Manager/Operations Team regarding shift requirements and issues.
Train and support new team members when required.
Requirements
1–3 years of experience in a Cafe, QSR, Restaurant or Hospitality workplace.
Previous experience as a Shift In-Charge / Shift Supervisor / Cafe Supervisor / Team Leader preferred.
Positive communication and customer-handling skills.
Basic knowledge of POS, inventory and cash handling.
Robust leadership and team-management skills.
Comfortable working in rotational shifts.
Candidates available for the mentioned Ahmedabad locations preferred.