We are looking for an enthusiastic and customer-focused Telecalling Executive to handle customer calls, explain products or services, generate leads, and support business growth.
Key Responsibilities:
Make outbound calls to prospective and existing customers.
Handle inbound customer calls and resolve basic queries.
Explain products, services, offers, and company information to customers.
Generate and follow up on leads through calls.
Maintain accurate records of calls, customer details, and follow-ups.
Convince and assist customers to take the required action or make a purchase.
Follow up with interested customers and ensure timely communication.
Achieve daily and monthly calling and sales targets.
Coordinate with the sales team for lead conversion.