Telecaller Job Responsibilities
Make outbound calls to customers who are shown interest to promote products or services.
Explain product features, advantages, and pricing to generate interest.
Persuade customers to make purchases or schedule appointments.
Handle incoming calls, addressing customer inquiries, concerns, and complaints.
Maintain accurate records of customer interactions in the database.
Follow up with leads and existing customers to ensure customer satisfaction.
Meet sales targets and contribute to team performance.
Telecaller Job Skills and Requirements
Freshers are welcome
Excellent communication and interpersonal skills to engage with customers effectively.
Persuasive and confident attitude to drive sales and conversions.
Ability to handle rejection and objections professionally while maintaining a positive approach.
Familiarity with sales techniques and customer relationship management (CRM) tools for better lead management.
Basic computer skills for data entry, record-keeping, and database management.
Active listening skills to understand customer needs and provide suitable solutions.
Time management and multitasking abilities to handle multiple calls efficiently.
📌 Telecaller Mumbai (India)
🏢 Interactive Skills Academy Private
📍 India
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