Design and manage outbound dialing strategies across power, predictive, preview, and blended campaigns
Optimize pacing ratios, abandonment rates, call concurrency, and agent utilization
Continuously improve connect rates and cost per contact
Control and minimize DID burn while maximizing deliverability.

Deliverability and Compliance
Maintain dialing compliance with TCPA, DNC, and internal policies
Implement call throttling and call window rules
Ensure answer machine detection and call progress detection accuracy
Protect company reputation at the carrier and network level

Analytics and Performance Tracking
Track and report on:
Calls placed
Calls answered
Calls to connect ratio
DID performance
Cost per connect
Drop rates
Agent utilization
Dialer efficiency
Build dashboards and real-time monitoring systems
Identify inefficiencies and engineer solutions

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Backend Executive Bengaluru (India)
🏢 YG CONNECT
📍 India