Job description:
Customer Support Executive - Job Description
Handle inbound calls, outbound calls, and chat support to resolve customer queries.
Provide accurate product/service information and ensure customer satisfaction.
Maintain records in CRM systems and document interactions.
Meet performance targets like response time, resolution rate, and CSAT.
Collaborate with internal teams to resolve complex issues.
Demonstrate robust communication, problem-solving skills, and flexibility for rotational shifts.
Job Types: Full time, Fresher, Permanent
Pay: ₹20,000.00 - ₹32,000.00 per month
Perks:
Provident Fund
Work Location: In person
📌 Customer Care Executive Trombay (India)
🏢 DNM HR Solution
📍 India
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