Role description
We are looking for a highly experienced Salesforce Solution Architect with deep expertise in the Communications industry, specializing in Salesforce Communications Cloud /Vlocity and Salesforce Billing. This role will lead end-to-end solution design across BSS transformation programs, enabling scalable, high-performance, and integrated digital platforms across the customer lifecycle.

Key Responsibilities:
Solution Architecture & Design:
Define end-to-end architecture for Salesforce-led transformations covering Lead-to-Cash / Order-to-Cash / Trouble-to-Resolve processes.
Architect solutions leveraging:
Salesforce Communications Cloud /Vlocity
Salesforce Billing
Revenue Cloud / CPQ
Ensure alignment with enterprise architecture, scalability, performance, and security standards.

Communications Industry Expertise:
Lead domain-specific solutioning across telecom use cases:
Product modeling (bundles, pricing, promotions)
CPQ (Configure, Price, Quote)
Order orchestration and decomposition
Service provisioning and activation flows
Billing,



invoicing, taxation, and revenue recognition
Design integrations with BSS/OSS systems (e.g., mediation, rating engines, network systems).

Salesforce Billing & Monetization:
Architect billing solutions including:
Usage-based and subscription billing models
Rating, charging, invoicing, and payments
Proration, amendments, and contract lifecycle management
Ensure seamless integration between CPQ, Order Management, and Billing systems.

Integration & Data Architecture:
Define integration patterns using APIs, middleware, and event-driven architectures.
Ensure real-time and batch integrations across CRM, billing, ERP, and legacy systems.
Design data models, data migration strategies, and master data management approaches.

Technical Leadership & Governance:
Provide technical leadership to development teams, ensuring adherence to best practices and coding standards.
Conduct architec

📌 Salesforce Solution Architect Pune
🏢 RCG Global Services
📍 Pune