Job Overview:
Key Responsibilities:
Handle incoming and outgoing customer calls to address inquiries and provide accurate information.
Respond to new customer queries related to products/services, pricing, and processes.
Follow up with potential customers and convert leads into active clients.
Visit customers (if required) for on-ground support, onboarding, or issue resolution.
Build and maintain robust relationships with current customers.
Provide end-to-end support from initial inquiry to final onboarding.
Maintain records of customer interactions and update CRM systems regularly.
Coordinate with internal teams (sales, operations, support) for quick resolution of customer concerns.
Handle customer complaints professionally and ensure timely closure.




Ensure a high level of customer satisfaction and positive experience.

Required Skills & Competencies:
Excellent communication skills in English, Hindi, and Gujarati:
Strong confidence and interpersonal skills:
Ability to handle diverse customer profiles with patience and professionalism
Positive convincing and problem-solving skills
Ability to multitask between calls and field activities
Basic knowledge of CRM tools and MS Office
Customer-centric mindset with a positive attitude

Pay: ₹12,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Acquisition Executives Surat
🏢 Cowberry Industries
📍 Surat