Responsibilities and Accountabilities:
Understand customer needs and develop plans to address them.
Response to customers within the mentioned TAT
Build valuable rapport with the customers and keep updating them on the status of their requests.
Regular follow up with the customers on the document submission and upload the forms in the site.
Skill Set & Personality Traits required:
Knowledge of customer relationship management (CRM) practices.
Problem-solving attitude.
Must Possess Excellent Hindi and English communication skills.
Aptitude for fostering positive relationships.
Teamwork and managerial skills.
Customer-oriented mindset.
📌 Executive Customer Relations Chennai
🏢 Vakilsearch
📍 Chennai
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