Key Responsibilities
Assist clients with domestic and international flight bookings.
Provide travel information, fares, and available offers.
Coordinate with airlines and customers for booking confirmations and changes.
Maintain proper booking records and customer data.
Resolve customer concerns in a professional manner.
Follow company policies and customer service standards.
Achieve daily and monthly performance targets.
Requirements:
Graduate or Undergraduate can apply.
Good communication skills in English and Hindi.
Basic computer knowledge and internet browsing skills.
Positive attitude and willingness to learn.
Ability to work in rotational or night shifts.
Customer handling skills will be an added advantage.
Preferred Skills
Positive verbal and written communication.
Team player with problem-solving ability.
Knowledge of travel portals is a plus.
Ability to multitask and work under pressure.
Salary & Benefits
Market-competitive salary package.
Incentives based on performance.
Training and career growth opportunities.
Friendly working setting.
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Flexible schedule
Paid sick time
Paid time off
Provident Fund