Looking for AGM business excellence for Sagility health Hyderabad
Preferably from US Healthcare industry in RCM
Should have Positive exposure to Revenue cycle management.
Job tittle : AGM Process excellence
Reporting to : GM Process excellence
Location : Hyderabad
Working Hours/ Days : 5 Days
Shift : 4 PM 1 Midnight
Team Size : Individual contributor (IC)
Desired skills and qualification :
Must possess a Graduate degree.
Certified Six Sigma Black Belt from reputed institutes/companies like ASQ, ISI, GE, Genpact or similar: with minimum 6 years of experience in the role of Quality at various levels.
PMP or Prince2 or similar Project Management certification would be desirable
ISO 9001, COPC certifications / experience would be desirable

Desired Experience :
Around 10 to 15 years, with approx. 8+ years of BPO experience
Prior experience in US healthcare BPO (Provider) is necessary
Experience/Exposure with the latest automation tools would be an added advantage

Objective and responsibility :
Strategic Thinking : Process Re-engineering




Stakeholder Management : Client relationships
Margin Optimization : Continuous Improvement
The responsibilities include, but not limited to, the following:
Facilitate cross-functional teams to identify and implement process improvements that enhance productivity, reduce waste, and improve quality across the business unit.
Develop and monitor key performance indicators (KPIs) to track the effectiveness of improvement initiatives and identify areas for further enhancement.
Facilitate Kaizen, Lean, or Six Sigma workshops to drive a culture of continuous improvement and empower employees to contribute to efficiency efforts.
Collaborate with department heads and management to align improvement projects with strategic goals
Design and implement standard operating procedures (SOPs) and best practices to ensure consistency and sustainability of improvement efforts.
Analyse complex data sets to identify trends, root causes of

📌 Assistant General Manager Process Excellence For Us Healthcare Secunderabad
🏢 Sagility India Private
📍 Secunderabad