Looking for a Customer Care Executive to support patients and doctors for a pathology and diagnostics center. The role involves handling inquiries, test bookings, reports coordination, and ensuring a smooth patient experience.
Key Responsibilities:
Handle patient queries via phone, WhatsApp, and in-person
Schedule test appointments and home sample collections
Coordinate with lab and phlebotomy teams for timely services
Share test report status and resolve basic complaints
Maintain patient records and billing coordination
Requirements:
Graduate with relevant customer service experience
Experience in pathology, diagnostics, or healthcare front desk preferred
Valuable communication skills and patient-friendly attitude
Basic computer and billing software knowledge
Industry: Healthcare / Pathology & Diagnostics
Pay: ₹18,000.00 - ₹22,000.00 per month
Advantages:
Provident Fund
Application Question(s):
Do you have prior experience in Customer Care/Customer Assistance ?
Are you comfortable interacting with patients, doctors, and lab staff daily?
What are your current salary, expected salary, and notice period?
are you comfortable for Thane Hiranandani Estate ?
Work Location: In person
📌 Customer Care Associate Thane (India)
🏢 Career Strategy Solutions
📍 India
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