This is a full-time on-site role for an Organizational Readiness Project Coordinator, located in Bengaluru. The coordinator will be responsible to drive organizational readiness and workforce transformation in alignment with our rapidly evolving customer service operations. This role is instrumental in building a future-ready workforce, enabling large-scale change management, and aligning people, processes, and technology for scalable growth and operational excellence.
Responsibilities
Execution plans for recent initiatives -technology rollouts, process transformation, and operating model changes.
Implement strategies to support business transformations, including communications, training, and adoption measurement.
Implement reskilling/upskilling programs to support evolving customer needs.
Contribute to the continuous improvement in associates performance by partnering with employees on best practices and exploring current and different methods that stimulate & enhance growth and performance.
Own current program launch and new hire onboarding, performance enhancement programs,



publishing of Global Services growth.
Collaborate with Readiness Manager Training and HR business partners to understand current and future skills requirements.
Develop and maintain readiness plans, including timelines, resources, and communication strategies.
Assist with the development of work plans and continuous improvement initiatives.
Create newsletter, flyers and communication, process related updates to the associates.
Measure readiness and transformation success; create executive dashboards and progress report.
Presenting improvement Information using a variety of Instructional Techniques and Formats, such as role-playing, simulations, team exercises, group discussions, videos and lectures.

Qualifications
Bachelors Degree - Required
5 years of experience in Ensuring the delivery of high-quality and impactful strategic experiences. Ability to balance long-term vision w

📌 Project Coordinator Organizational Readiness Bengaluru (India)
🏢 PAYCHEX IT SOLUTIONS INDIA PRIVATE
📍 India