Role Overview
We are seeking a versatile and proactive IT Assistant cum HR to join our team. This hybrid role is ideal for a qualified who can seamlessly bridge the gap between technical IT support and core HR administrative functions.
You will be responsible for providing essential Level 1 hardware and network support across our Head Office and manufacturing plants, managing IT assets, and handling attendance and salary data for our plant workforce.
Travel Requirement: This position requires a willingness to travel to plants and remote locations, including a mandatory assignment at our Kim plant for one week every month.
Key Responsibilities
Technical Support & Troubleshooting
L1 Support: Provide prompt Level 1 hardware and network support to Head Office and plant users, resolving day-to-day issues related to computers, printers, peripherals, and network connectivity.
Maintenance Tracking: Log, track, and manage printer maintenance calls for the head office and all plant locations.
Network Monitoring: Monitor daily internet status across all plants and provide timely uptime/downtime updates to the IT manager.
Surveillance & Executive Setup: Perform basic troubleshooting of CCTV systems and ensure daily startup/functionality in director cabins.
HR & Payroll Administration (Kim Plant)
Attendance Management: Track and maintain daily attendance records for 180 employees at the Kim plant.
Salary Data Preparation: Compile and prepare accurate monthly salary data for the Kim plant workforce, ensuring compliance with company policies.
Asset Management & Administration
IT Audits: Conduct monthly IT asset audits across all plants to ensure accurate inventory records.
Documentation: Maintain and update all asset records and daily work tasks meticulously in Google Sheets, reporting progress directly to the IT manager.
Onboarding Support: Prepare detailed asset handover re
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