Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries and provide accurate information.
Maintain proper follow-up with customers and clients.
Achieve daily and monthly performance targets.
Update customer details and call records in CRM/software systems.
Provide excellent customer service and maintain customer satisfaction.
Handle escalations and coordinate with internal teams when required.
Eligibility Criteria
Graduate in any discipline
Positive communication skills in English & Hindi
Basic computer knowledge required
Customer handling and problem-solving skills
Comfortable with voice process and calling roles
Sales/customer support experience preferred
Preferred Skills
Communication Skills
Customer Service
Telecalling / Telesales
Lead Generation
Negotiation Skills
Active Listening
CRM Handling
Team Coordination
Time Management
Pay: ₹15,000.00 - ₹21,000.00 per month
Advantages:
Provident Fund
Work Location: In person
📌 Customer Care Executive Indore
🏢 SarvaKisan
📍 Indore
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