Responsibilities:
Manage customer tickets through various channels.
Resolve tickets promptly and efficiently.
Collaborate with teams to address complex issues.
Document solutions and update knowledge base.
Prioritize tickets based on urgency.
Requirements:
Minimum 1 year of customer support or help desk experience (non-voice).
Excellent English language skills.
Ability to detect grammatical errors in English.
Familiarity with ticketing systems and customer support software.
Solid multitasking and time management abilities.
Pay: ₹250,000.00 - ₹350,000.00 per year
Experience:
Non-voice: 1 year (required)
Work Location: In person
📌 Email Support Executive Hyderabad
🏢 Verve Mobile Private
📍 Hyderabad
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.