About Thermo Fisher:
Position Summary:
The Product Administrator is part of a team which supports the Portfolio Management group (Portfolio Leader, Product Manager, Associate Product Manager) in the delivery of effective, timely and accurate product support to customers/market as well as the effective management & maintenance of product masterdata across the portfolio.
Key Responsibilities:
Masterdata Management
Ensure consistency, accuracy, and accountability for critical data.
Manage key sub-streams including master data for Product, Vendor, and Customer.
Maintain product master data, including current item setups, descriptions, database audits, price updates (buy to list updates including year-end process, with approvals from Product Managers), alternatives, and pack sizes.
Execute data governance at the local level as defined by Regional/Global Governance strategy.
Maintain and ensure data consistency across multiple ERPs.
Execute the product discontinuation process including effective & explicit communication internally.
Product Administration
Manage product extensions in systems, product price changes, product discontinuations, and online SKU extensions.
Support Product Managers with product queries, including liaising with supplier partners and divisions.
Provide support for complex quotations and tenders with product coding and alternatives.
Liaise with sales support to provide timely feedback to external and internal stakeholders.
Handle Certificates of Analysis (COAs) and quality-related product data and information.
Manage customer notifications and address product issues.
Digital Product Support & Strategy Implementation
Maintain the product database and act as the gatekeeper for data integrity across multiple platforms for the end-to-end Product Lifecycle Management process, including ongoing database audits, ensuring qualified presentation and easy access to p