Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description:
We are seeking a highly organized and customer-focused Reservations Executive to join our team. As a key member of our reservations department, you will be responsible for managing hotel bookings, providing exceptional customer service, and maximizing occupancy rates.
Process individual and group reservations accurately and efficiently using hotel reservation systems
Build and maintain solid relationships with clients, travel agents, and internal departments
Implement effective selling strategies to optimize occupancy rates and revenue
Generate and distribute rooming lists, confirmations,



and other reservation-related documents
Collaborate with other departments to ensure seamless guest experiences
Monitor and manage reservation releases, cancellations, and modifications
Stay updated on hotel promotions, packages, and pricing strategies
Assist in resolving customer inquiries and complaints in a timely and skilled manner
Contribute to the continuous improvement of reservation processes and procedures

Qualifications:
Minimum of 2 years of experience in a similar role within the hospitality industry
Proficiency in reservation management systems, preferably Opera or similar platforms
Strong interpersonal and problem-solving skills with a customer-centric approach
Excellent communication abilities in English, both verbal and written (additional languages are a plus)
Demonstrated ability to work efficiently in a fast-paced, detail-oriented setting
Solid understanding of h

📌 Reservation Executive Hyderabad (India)
🏢 Accor
📍 India