The Front Desk Receptionist in a bike showroom is the first point of contact for customers, responsible for creating a welcoming experience, guiding visitors, and supporting sales and service operations. The role involves handling inquiries about motorcycles, coordinating with the sales and service teams, and ensuring smooth showroom functioning.
Key Responsibilities
Greet and welcome customers visiting the showroom
Understand basic customer requirements (current bike purchase, test ride, service, accessories) and direct them accordingly
Provide general information about available bikes, models, pricing, and offers
Schedule and manage test rides and service appointments
Maintain visitor records and follow-up details
Answer phone calls and respond to inquiries about bikes, availability, and services
Coordinate with sales executives for customer handling and lead conversion
Assist in billing support, documentation, and delivery coordination
Handle customer complaints politely and escalate when required
Ensure reception and showroom entrance area is clean and presentable
Support promotional activities and customer engagement at the front desk
Required Skills & Qualifications
Minimum 12th pass or Graduate
Experience in retail, automobile showroom, or customer service preferred
Basic knowledge of motorcycles/bikes is an advantage
Valuable communication skills (local language + basic English)
Familiarity with computers (billing software, MS Office)
Robust interpersonal and multitasking abilities
Preferred Qualities
Interest in bikes and the automobile industry
Customer-focused and friendly personality
Sales awareness and coordination skills
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Front Desk Receptionist Vashi
🏢 Minakshi TVS
📍 Vashi
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