Review of documents while receiving customer parts and GRN entry in BMS
Contract Review of current orders and Sales Order generation when needed
Prepare and submit Proforma Invoice and follow up for commercial clearance whenever required
Communicating with the customer to sought information / clarification whenever required
Swift communication and coordination with the customer for arranging pickup/delivery of parts which are RFD
Ensure correct and complete documentation and commercials cleared as per payment terms before arranging dispatch
Follow up with client for material pickup, payment clearance and any pending activities
Prepare delivery documents during dispatch ensuring proper traceability
Generate E-Invoice, E-Way Bill and related documents on government portal during dispatch
Enter in Tally software as defined (E-Invoicing, E-way Bill, Account Receivables tracking, Stock Consumption etc.)
Record and maintain all sales related documents
Amendment of delivery documents when needed after approval from HOD
Prepare monthly sales target after discussion with Planning team by 3rd of every Month in absence of Sales Manager
Handle external sales audits
Handling customer issues/complaints and ensuring timely resolution
Take periodic customer feedback and surveys to evaluate customer satisfaction
Take client visit feedback during their visit to our premises
Follow up and interaction with existing clients to increase sales
Revival of old customers through follow up and interaction
Client visits as and when required and maintain good customer relations
Forecasting of current customer orders and prepare marketing strategy to meet the targeted sales objective
Updating the Master data in BMS whenever required
Present individual/department performance to the HOD/Top Management periodically