About Dayal Eye Centre:
Dayal Eye Centre, accredited with NABH, is one of the most trusted eye care centres in Gurgaon and nearby cities, serving 20+ years with excellence in patient care. The centre is known for its advanced treatment for Cataract, Lasik, and Laser treatments. With a team of expertised doctors and specialists, Dayal Eye Centre has been a well known medical establishment trusted by 1 lakh+ patients.

Role Overview:
We are seeking an experienced Counselor to guide patients through their treatment journey at Dayal Eye Centre. The role focuses on financial counselling for ophthalmic procedures including Cataract, LASIK, and other laser treatments — helping patients understand procedure options, costs, payment plans, and insurance coverage while supporting informed decision-making. This role requires a strong understanding of eye care procedures and the patient counselling process in an ophthalmology setup.

Key Responsibilities:
Counsel patients on recommended treatments, procedures, and associated costs in a explicit and empathetic manner




Explain procedure packages for Cataract, LASIK, and other ophthalmic surgeries
Guide patients on payment options, EMI plans, insurance coverage, and cashless processes
Convert OPD consultations into confirmed surgeries through effective counselling and follow-up
Address patient queries, concerns, and objections professionally to build trust
Maintain accurate counselling records, conversion data, and daily reports
Coordinate closely with doctors, optometrists, and the front office team for a seamless patient experience
Follow up with patients pre and post-surgery to ensure satisfaction and adherence
Achieve monthly conversion and revenue targets set by the management

Requirements (Must-Have) / Qualifications:
Bachelor's degree in any discipline
Prior financial counselling experience in an eye care centre or ophthalmology setup is mandatory
Robust understanding of ophthalmic procedures (Cataract

📌 Patient Counselor Gurugram
🏢 Dayal Eye Centre
📍 Gurugram