Key Responsibilities Telecalling Duties
Make outbound calls to prospective and existing customers.
Attend inbound calls and respond to customer inquiries professionally.
Explain company services to customers.
Follow up on leads, appointments, and customer requests.
Maintain call records and update customer information in the database.

Front Office Duties
Welcome and assist visitors, clients, and guests.
Manage the reception area and ensure a professional environment.
Schedule appointments and maintain meeting calendars.
Coordinate with different departments for smooth office operations.
Maintain visitor logs and basic office records.

Administrative Support
Perform data entry and filing tasks.
Prepare reports and maintain documentation.
Assist management with routine administrative work.
Support office staff with day-to-day operational requirements.

Required Qualifications
Higher Secondary (Plus Two) / Diploma / Bachelor's Degree preferred.




Previous experience in telecalling, customer service, or front office operations is an advantage.
Good communication skills in English and local language(s).
Pleasant personality and qualified attitude.

Required Skills:
Excellent verbal and interpersonal communication.
Customer service orientation.
Telephone etiquette.
Time management and multitasking ability.
Basic computer and data entry skills.
Problem-solving and organizational skills.

Salary & Perks
Salary: As per company standards and experience.
Performance incentives (if applicable).
Paid leave and statutory advantages.
Training and career growth opportunities.

Working Hours: 9.30 AM TO 5.00 PM

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person

📌 Telecaller Front Office Assistant Thrissur
🏢 Aston Academy
📍 Thrissur