Key Requirements:
Resolve customer queries, complaints and issues efficiently
Maintain a positive and qualified interaction with customers
Follow up on pending queries or unresolved issues:
Ensure customer satisfaction (CSAT) and quality service
Shift Details:
Rotational shifts between 6 AM - 2 AM
9-hour shift
6 days working with 1 rotational week off
Great opportunity to work in a agile and professional setting with strong growth opportunities.