To supervise and manage Administrative department functions for seamless Operations.
To facilitate Patient centered Care and support
To facilitate process that supports continuous Patient care, better Patient experience and best clinical outcomes
To lead and guide Team on assigned Administrative functions for the Unit across floors.
To improve Patient Satisfaction Index
To supervise and manage day to day Administrative activities for seamless Hospital operations. Supervise Hospital Premises.
Maintain compliance with the Rules and Regulations of SRH and Established standards recommended for the Department.

Patient Care & Turnaround time
Accountable for continuous Patient care and multidisciplinary. Evaluate prospects to enhance Patient experience, care and treatment options.
To analyze operational framework regarding functional duties responsibilities, facilities, support services. Analyze data.
Accountable to manage Patient wait time within tat. Analyze data to review time taken for registrations, admissions and discharge process.




Develop and train team to reduce wait time for Patient’s initial assessment, day care, In-patients, Out-Patient appointments, diagnostics, reassessment consultations and emergency patients.
Coordinate with medical team for delayed appointments/consultations and support with alternate measures.
Monitor mechanism for transfer (in and out) or referral patients.
Facilitate admissions within turnaround time from ER and other units within SRIHER.
Support VIP patients | sick patients according to their needs/queries.
Interview and obtain Feedback from Patients. Counsel, address and resolve Patient queries which are within scope. Escalate unresolved issues to respective stakeholders.
Advocate Patients’ rights and responsibilities and ensure high quality patient centered care is delivered.
Streamline and initiate process improvements with guidance from respective stakeholders.

Administrative
To guide team o

📌 Administrative Officer Porur (India)
🏢 SRI RAMACHANDRA HOSPITAL
📍 India