Group Company: AU Small Finance Bank Limited

Designation: Senior Bank Officer - MFIB - Sales & Services

Office Location:

Position description: #Position description#

Primary Responsibilities: #Primary Responsibilities#

Additional Responsibilities: #Additional Responsibilities#

Reporting Team

Reporting Designation: #Reporting Designation#
Reporting Department: #Reporting Department#

Educational Qualifications Preferred
Education and Experience#

Category: #Category#
Field specialization: #Field specialization#
Degree: #Degree#
Academic score: #Academic score#
Institution tier: #Institution tier#

Required Certification/s: #Required Certification/s#

Required Training/s: #Required Training/s#

Required Work Experience

Industry: #Industry#
Role: #Role#
Years of experience: #Years of experience#

Job Brief:- AU Small Finance Bank Limited is seeking an experienced and agile skilled to join our Sales and Service department.



This role involves leading and managing sales initiatives and service delivery within the Microfinance and Individual Banking (MFIB) segment. The ideal candidate will drive business growth by developing robust client relationships, ensuring high-quality service standards, and implementing effective sales strategies tailored to the financial needs of micro and small enterprises. This position requires a strategic thinker with deep knowledge of financial products, regulatory compliance, and market trends, committed to enhancing customer satisfaction and achieving business targets in a competitive financial services setting.

Responsibilities:-

Develop and execute sales strategies to achieve business growth targets within the MFIB segment.
Manage and nurture relationships with microfinance clients and individual banking customers to maximize customer retention and satisfaction.
Lead the team in delivering exceptional service standards, ensuring compliance with regulatory and internal policies.
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📌 Senior Bank Officer Sihora
🏢 AU Small Finance Bank
📍 Sihora