Designation Title
Relationship Manager
Reporting to
HME

Key Responsibilities
Below listed the major key responsibilities of Relationship Manager, but not limited to,
Welcoming the customer on-board and create a Member Profile.
Understanding the member choice, expectations and identifying the uniqueness of the Member.
Searching, screening, short listing, establishing contact, initiating meeting between members, and creating success stories.
Maintaining positive rapport with the member; providing the right ‘Assisted’ experience and delivering quality service.
Managing a set customer portfolio with robust follow up

Skills & Competencies
Valuable command over English language, fluency in the regional language (Bengali),



proactiveness, listening skills, service orientation.
Punctuality & Presentation skills
High Emotional quotient, Persuasion Skills
Ability to read/interact to understand the client requirements

Eligibility
Graduate
Must have completed 12 months of service with the Matrimony.com.
No PDP in last 6 months
No disciplinary action in the last 6 months
No branch complaints received in the last 6 months.
Last performance appraisal rating should be C and above.
Should be fluent in English

📌 Sr Relationship Manager Assisted Kolkata
🏢 Matrimony.com
📍 Kolkata