Job DescriptionAssociate Vice President (AVP) – BPO Presales & Solutions NBand: D1 NLocation: Anywhere in India NFunction: Business Process Services (BPS) / BPO Presales & Solutioning NEmployment Type: Full-Time NWork Mode: Work from Office NNote: Only candidates with hands-on experience in BPO/BPM/BPS Presales and Solutioning will be considered. Candidates from IT Presales, ERP Presales, or Technology Solutioning backgrounds without BPO Presales experience will not qualify. NRole Purpose: NWe are looking for an experienced and strategic leader to drive solutioning, presales, and large deal pursuits across Business Process Services (BPS/BPO). The individual will be responsible for designing differentiated, commercially viable, and transformation-led solutions for global clients while partnering closely with Sales, Delivery, Transition, Digital, Finance, and Operations teams. NThis role will play a critical part in shaping and winning large outsourcing opportunities by creating compelling business solutions, operating models, transformation roadmaps, and value propositions. NKey Responsibilities: NSolutioning & Presales Leadership Nn Lead end-to-end solution architecture for large and complex BPO/BPS opportunities. N Drive RFI, RFP, RFQ, proactive proposals, and deal shaping initiatives. N Design target operatingmodels covering people, process, technology, governance, and transition approaches. N Create compelling valuepropositions, transformation roadmaps, pricing strategies, and business cases. N Conduct client workshops, solution presentations, due diligence sessions, and solution defense meetings. NnPursuit & Deal Management Nn Partner with Sales and Account teams to qualify opportunities and improve win rates. N Coordinate cross-functional teams across Operations, Transition, Delivery, Technology, HR, Finance, Pricing, Legal, and Risk. N Support commercial discussions, solution validation, and proposal governance. N Own proposal quality, submission timelines,



and stakeholder alignment. NnTransformation & Innovation Nn Embed AI, GenAI, Automation, Analytics, and Digital Transformation strategies into client solutions. N Develop innovative service delivery models focused on productivity, customer experience, and cost optimization. N Build reusable assets, accelerators, frameworks, and industry-leading solution components. NnPractice Growth Nn Support pipeline generation and revenue growth initiatives. N Identify market trends,competitor positioning, and emerging opportunities. N Collaborate with leadership teams to create industry-specific and horizontal offerings. N Represent the organization in client engagements, industry events, and thought leadership forums. NnRequired Experience Nn 18+ years of total experience. N Minimum 8-10 years in BPO/BPS Presales, Solutioning, Deal Consulting, Bid Management, or Large Deal Pursuit roles. N Proven experience in designing and winning complex BPO/BPM outsourcing engagements. N Strong knowledge of global delivery models, transition planning, workforce sizing, pricing, and commercial constructs. N Experience working withmulti-functional teams during pursuit and transformation programs. NnEducational Qualification Nn Bachelor's Degree(Mandatory) N MBA or equivalent management qualification preferred NnCandidate Profile Nn Strong track record in BPO/BPM industry. N Ability to engage with CXO-level stakeholders. N Strategic thinker with solid business acumen. N Excellent storytelling,presentation, and consulting skills. N Experience across any domain is acceptable; however, BPO Presales &Solutioning; experience is mandatory. NnMandatory Screening Criteria NBPO/BPM/BPS Presales Experience NSolutioning and Large Deal Pursuit Experience NRFP/RFI/RFQ Ownership Experience NGlobal Delivery Model Knowledge NNot EligiblenIT Services Presales only NTechnology Solution Architects without BPO solutioning experience NERP/Product Presales profiles NPure Operations leaders without Presales experience

📌 Associate Vice President (Avp) - Bpo Presales & Solutions (Delhi)
🏢 Wipro
📍 Delhi