Job DescriptionJob Description – Oracle HCM Functional Consultant – Help Desk NExperience: 4–8 Years NLocations: Noida, Pune, Mumbai, Chennai, Bengaluru, Hyderabad, Coimbatore NRole OverviewnWe are looking for an experienced Oracle HCM Functional Consultant – Help Desk to join our team. The candidate should have solid hands-on experience in the Oracle HCM Help Desk module and must have worked on at least one end-to-end Oracle HCM Help Desk implementation. NKey Responsibilitiesn N Implement and configureOracle HCM Cloud Help Desk solutions based on business requirements. N Gather requirements, conduct fit-gap analysis, and translate business needs into Oracle HCM solutions. N Configure Help Desk offerings, categories, queues, assignment rules, service requests, and related functionalities. N Work with HR/Business teams to understand and optimize HR service delivery processes. N Support integrations with other Oracle HCM modules and third-party applications. N Prepare functional specifications, configuration documents, test scenarios, and user guides. N Conduct SIT/UAT and support defect resolution.



N Provide post-productionsupport and troubleshoot functional issues. N Collaborate with technical teams, business stakeholders, and project teams throughout the implementation lifecycle. NnMandatory Skills Nn Strong experiencein Oracle HCM Cloud – Help Desk. N Minimum 1 end-to-end Oracle HCM Help Desk implementation is mandatory. N Good understanding of Oracle HCM Cloud architecture and HR business processes. N Experience in configuration, testing, and production support. N Good communication and stakeholder management skills. N Ability to work independently and coordinate with cross-functional teams. NnGood to Haven N Knowledge of Core HR, Absence, ORC, Payroll, or other Oracle HCM modules. N Experience with Oracle HCM integrations and reporting. N Knowledge of Oracle HCMREST/SOAP APIs and OTBI/BIP. N Oracle HCM Cloud certification will be an added advantage. NnNote: Candidates without hands-on Oracle HCM Help Desk implementation experience will not be considered.

📌 Oracle Hcm Functional - Helpdesk (Faridabad)
🏢 Birlasoft
📍 Faridabad