Job DescriptionAbout EIL Global N We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data center technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in and around to assist our clients. NRole Title: Onsite EUC Engineer (Resident & Dispatch Models) N Service Type: Global Onsite & Dispatch Support/ On call basis N Supplier Type: Managed Services / Field Support Provider NExp: 4+yrs N Location: N Okhla Industrial Area, New Delhi N Jayanagar 5th Block, Bangalore N Old Madras Road, Huskur Village,Bidarahalli, Bangalore N Averalli, Shivanapura Post Dasanapura N Hobli, Bangaluru NorthnJob Description: NProvide onsite support for desktops and laptops. N Install and configure Windows operating systems. N Install and troubleshoot software applications. N Set up and replace desktops, laptops, monitors, keyboards, and other peripherals. N Troubleshoot hardware and software issues. N Support printers and scanners. N Help users with Microsoft Office and Outlook issues. N Perform IMAC activities (Install, Move, Add, and Change). N Replace hardware componentssuch as RAM, SSDs,



keyboards, and batteries. N Support user login and password issues. N Coordinate with remote support teams when required. N Update service tickets and submit site visit reports. N Basic Network Knowledge N Basic understanding of IP Address, DHCP, DNS, and Subnet Mask. N Connect devices to wired and wireless networks. N Perform basic network troubleshooting. N Test and replace Ethernet cables. N Identify network port issues and coordinate with the network team. N Basic knowledge of switchesand routers. N Requirementsn 3+ years of EUC/Desktop Support experience. N Good knowledge of Windows 10/11 and Microsoft Office. N Basic knowledge of computerhardware and networking. N Valuable communication and customer service skills. N Ability to travel to customer sites. N Experience with ticketing tools is an advantage. N Important Notesn EIL Global will conduct an internal technical screening. N Candidates who clear the interview must complete a background verification, including: N Educational verification N Employment verification N Address verificationnCriminal background check NInterested candidates arerequested to share their CVs to: [email protected].

📌 Euc Support Engineer (Vasanthanagar)
🏢 EIL GLOBAL
📍 Vasanthanagar