Job DescriptionAbout the Company NQinecsa is a leading global provider of end-to-end pharmacovigilance solutions. NWe are trusted, global partners bringing together best-in-class technology and scientific expertise to connect life science companies, public health, and regulatory sectors to the right safety solutions. NResponsibilitiesn N Responding to inquiriesfrom healthcare professionals and patients regarding drug safety and pharmacovigilance matters. N Providing accurate and timely information on adverse events, product inquiries, and medical information requests. N Documenting all interactions and ensuring compliance with regulatory requirements and company policies.
N Escalating complex inquiries or adverse events to appropriate personnel for further evaluation and resolution. N Collaborating with the drug safety team to ensure seamless communication and follow-up on reported issues. N Maintaining a high level of professionalism and empathy in all customer interactions to ensure customer satisfaction and trust. NnQualificationsn N BPharma or MPharma Degree NnRequired Skills Nn Minimum 1 year ofexperience in Medical information call handling N Valuable Verbal and writtencommunication skills N Should be willing to work night shifts N Should be willing to work from our Bangalore office N