09 Sep
|
Tata Consultancy Services
|
Karnataka
09 Sep
Tata Consultancy Services
Karnataka
Job DescriptionInterview Mode : Virtual mode NRole: Telecom Engineer NExperience: 6 to 10 Years NLocation: Bangalore/Hyderabad NMust-Havenn Lead the administration, support, and optimization of Cisco UCCE and Unified Communications platforms, ensuring high availability and performance. N Manage and troubleshootcomplex issues related to Cisco communication systems, including voice, video, and contact center technologies. N Provide hands-on support for day-to-day telecom operations, addressing incidents, requests, and service disruptions in a timely manner. N Collaborate with cross-functional teams, including network engineering and IT support, to resolve telecom-related issues and integrate telecom systems with other enterprise technologies. N Oversee system upgrades,
patches, and maintenance activities for Cisco UCCE/UC platforms, ensuring minimal downtime and disruption. N Develop and maintain detailed documentation, including runbooks, troubleshooting guides, and system architecture diagrams. N Implement and maintain security policies and protocols for telecom systems, ensuring compliance with organizational and regulatory standards. N Provide technical leadership and mentorship to junior team members, driving best practices in telecom engineering and support. N
📌 Telecom Engineer (Karnataka)
🏢 Tata Consultancy Services
📍 Karnataka