- Configure and develop Walk Me solutions for business applications and user journeys
- Build and maintain in-app guidance, walkthroughs, and adoption assets using web technologies
- Support application enhancement requests and resolve issues raised through ticketing workflows
- Collaborate with application teams to implement changes across web-based interfaces
- Maintain solution quality across multiple environments and support ongoing updates
Skills Required:
- 4 to 7 years of relevant experience
- Solid hands-on experience with Walk Me DAP configuration and development
- Solid working knowledge of Java Script, HTML, and CSS for web-based implementations
- Experience supporting enterprise application workflows and user-facing enhancements
- Ability to work with ticketing tools and deliver reliable application support
Good to Have:
- Service Now experience
- Application development background
Education: Bachelor's degree in Computer Science, Information Technology, or related field