- Development experience Service Now HRSD, ITSM, IT Admin configurations
- Demonstrated expertise in HRSD SNOW module
- Extensive Knowledge of Service now Platform
- Expertise in web development (HTML, CSS)
- Proven ability to set up Service Now using Business Rules, Client Scripts, sophisticated UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts to meet needs
- Experience with Java Script and GLIDE
- Expertise with REST/SOAP APIs to integrate Service Now with other IT systems
- Strong communication and collaboration skills, including the ability to gather requirements from internal and external stakeholders
- Strong analysis, problem-solving, and decision-making skills
Good-to-Have
- Service Now scripting knowledge
- Knowledge of Config Management database Implementation
- Solid understanding of regional database such as MySQL and SQL