I’m working with a venture-backed cybersecurity SaaS startup that is growing its customer-facing technical team in Mumbai.
They’re looking for someone who sits between Dev Ops, infrastructure security and customer-facing engineering. Someone technical enough to troubleshoot production issues, but also comfortable working directly with enterprise customers.
This is not a traditional Customer Success role . You’ll be hands-on with deployments, infrastructure and security challenges, working closely with Dev Ops, SRE and Engineering teams.
What you’ll be doing:
- Own technical relationships across pre-sales and post-sales
- Lead deployments across cloud, Kubernetes, databases and VMs
- Work hands-on in customer production environments
- Troubleshoot IAM, networking, secrets and access workflows
- Help customers improve security, compliance and platform adoption
- Run technical reviews with Engineering and Security stakeholders
- Feed customer insights back into Product and Engineering
- Support expansion opportunities within existing accounts
What they’re looking for:
- 4+ years of experience
- Proof of solid hands-on Dev Ops / SRE / Infrastructure background
- Proof of good experience with Kubernetes and containers
- Proof of exposure to AWS, Azure and/or GCP
- Experience with databases such as Postgres, MySQL or MongoDB
- Strong understanding of infrastructure security
- Confidence debugging real production issues
- Previous customer-facing experience
- Comfortable working in a fast-moving startup environment
Mumbai – onsite
30–40 LPA
Could be a great fit for someone coming from Dev Ops or SRE who enjoys the technical side, but also wants more ownership and direct customer interaction.
Applications ONLY through CV upload, not direct message.
📌 Solutions Engineer - Infrastructure Security (India)
🏢 That Recruitment
📍 India
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